Showing posts with label Convergys. Show all posts
Showing posts with label Convergys. Show all posts

9.11.2011

Bittersweet...


Well, I ended my last shift at Convergys a couple of hours ago.

Before I expand on that, let me just explain a few things:
  1. I hate taking customer service calls. People are jerks and they whine and cry and scream and yell and swear. They make me really mad. Also, I hate it when I can't fix their problem. It just sucks. Plus Comcast is a corporation and they're ripping people off and being all about the money, and... It's hard to work for something you don't believe in/like. I don't even watch TV....
  2. I love the people at Convergys. My team lead and my trainer and all the friends I made through training and sitting by people on the call floor.... They're so amazing!
  3. I am taking 15 credits at school. I have to take 15 credits because of this scholarship. It's annoying. I also have to do 5-10 hours of research weekly for said scholarship. Which is cool, but time consuming!
  4. I have fallen asleep in approximately half of the classes that I have had in the past 2 week period since school started, due to less sleep than necessary (caused by a 30 hour work week added to everything else).


Needless to say... I was pretty justified in quitting, but there were a few weird things about it - 
  • I am super excited to not take calls any longer.
  • I am incredibly sad that I may not see my work friends ever again.
  • Saying goodbye to my trainer was really hard. Likewise, it was hard to say goodbye to my team lead. I felt like I was letting them down, even though it was a necessary/justified decision. I really will miss all of the friends and awesome people I met at Convergys. :(
  • I will probably never walk into that building again. So weird...
  • My mouth will probably never again taste the words "Thank you for choosing Comcast where we know that our customers are awesome! I'm Kira and I'll be helping you out tonight. May I get the primary phone number on your account, area code first please?" and "I do apologize," and "I can definitely see how that's frustrating for ya," and "I'm gonna go ahead and send a signal to that box."
  • I'm going to have all this free time... I don't know what that feels like!
Anyway, I'll be all right, but for now my brain is trying to adjust... I still feel like I'm scheduled for tomorrow!

Have you ever quit a job? How did you feel?


8.23.2011

Happy Monday!



Now that that's out of my system... Hi! 
I'm actually doing a Marvelous post this week. :)
And there's a lot to list, so here we go!

Things I loved about today this month:
-Food
-Meeting new people
-Comcast customers who aren't grumpy
-Zeitoun
-Getting my netbook back!
-Meeting cute boys ;)
-Student wards!
-The Golden Toaster
-Coolish temperatures
-Facebook stalking!
-Graduating training at work!
-Living on campus
-My coworkers
-People who call in with their Comcast problems and make jokes
-Finding the Logan thrift stores (D.I.!)
-Essie: e-nuf is e-nuf and turquoise&caicos
e-nuf is e-nufturquoise & caicos
-Moving in!
-Utah State University... In general. :)
-Chilean neighbors!
-Old Main!
-The way I feel when I get off of work :)
-Being comfortable (physically and mentally)
-Laughing at myself :)
-Pinterest!
-Scriptures
-Knowing what I know
-My religion
-Jesus Christ, my elder brother and Savior :)
-Midnight food runs with mah friends. :)
-Eating chocolate for dinner
-Not having a curfew
-Thunderstorms (of epic proportions!)
-Life
-Liberty
-The pursuit of happiness
-This blog. :)

And all you lovely people. :)

7.31.2011

I'm alive!

I realize that it hasn't actually been very long since my last post, but it really feels like it has been. I mean... No marvelous Monday? Whaaaat?
Let me just take a second to explain. :)

On Monday I packed up most of the rest of my room and moved up to Logan to live with my mom's cousin, Keli Nield, and her family (husband Ryck and kids Tanner (19) and Hannah (12)). 
I have already decided that Tanner is pretty much destined to be my newest best friend, because we're suuuuper similar. :) He even likes psychology. Winner, right there. :) 
Anyway, the whole family is fantastic. They've been so hospitable, and have really just taken me in and treat me like they do each other. It's been so great. :) 
Sadly my netbook, that I've had for a measly 2 weeks, got cracked on the way up here, so I've been out a computer. I'm currently using the Nield's family computer. 
'Cos they're awesome and said that I could. :)

Tuesday I had a little bit of stress right before work, but I got it all sorted out and got to work right on time! :) I was pretty nervous about the job and everything. At first, that is. 
Once I got in there, my trainer, JD, set me at ease within just the first few minutes. 
He is great, as is every member of my training class! In fact, my class is so great that we're an entire day ahead in our training. Yeah. That's right. We're cool. ;)

You know what? It's only been 5 days, and I already have friends that I know I'll keep for a long time; maybe even for life! The people really are fantastic. 
I'm actually excited to learn more, and to take calls, and just to come to work in general. :) 
Get this- My team lead (on the call floor. Essentially... My supervisor/boss) wears sweater vests. 
He's legit. :) And his name is Tannin. Imma always spell it with a ' at the end, so it's Tannin'. :)

Anyway, that's my update for now. I'm heading home in the morning for church and then we're off to Powder Mountain until Monday sometime. I shall try to post an MM, but if I don't...
I'll write one up and post it later. Haha. :) 

Have I ever mentioned that if you're reading my blog, I love you? 
I have? Oh. Well... I'll just say it again then. :) 
You people are awesome.
So much love.
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